Shipping & Returns

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a refund and we will assign you a tracking #.
2. Mail your returned item to:


JungleRain
Returns Department
245 Mt Pleasant Road
Highton, 3216, Geelong, Victoria, AUSTRALIA


3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened.

Merchandise that has been used will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in like new condition, you may exchange your item for a different item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

 

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0401 464 679
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